Privacy Policy

At Aurora Visuals Studio, located in the heart of Denver, Colorado, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, use our services, or otherwise engage with us. This policy is effective as of October 26, 2024.

Data Collection

We collect various types of information to provide and improve our services. The types of data we collect include:

• Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide when contacting us, subscribing to our newsletter, or requesting a quote for our video production services.
• Usage Data: We collect information about how you use our website, such as the pages you visit, the links you click, the time you spend on each page, your IP address, browser type, operating system, and referring URLs. This data helps us analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze site traffic. Cookies are small data files stored on your device that allow us to recognize you and remember your preferences. You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.
• Project-Related Information: When you engage us for video production services, we may collect project-related information, such as scripts, storyboards, footage, and other materials necessary to complete the project.

Data Usage

We use the information we collect for various purposes, including:

• Providing and Improving Services: We use your information to provide the video production services you request, personalize your experience, and improve the quality and functionality of our website and services.
• Communication: We use your contact information to communicate with you about your projects, send you updates about our services, respond to your inquiries, and provide customer support.
• Marketing: With your consent, we may send you promotional emails about new services, special offers, and other information that we think may be of interest to you. You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails.
• Analytics: We use usage data and cookies to analyze trends, track user behavior, and gather demographic information for aggregate use. This data helps us understand how our website is used and how we can improve it.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: We use encryption to protect sensitive data transmitted over the internet.
• Firewalls: We use firewalls to prevent unauthorized access to our systems.
• Access Controls: We restrict access to personal information to authorized personnel only.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
• Employee Training: We train our employees on data privacy and security best practices.

Despite our best efforts, no security system is impenetrable. In the event of a data breach, we will notify you as required by law and take steps to mitigate the damage.

Data Sharing

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us with various functions, such as website hosting, email marketing, payment processing, and analytics. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise your rights, please contact us using the contact information provided below.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Aurora Visuals Studio
1600 Glenarm Place, Suite 1800
Denver, CO 80202
Email: [email protected]
Phone: (303) 555-0100

Our Data Protection Officer is Dr. Anya Sharma, who can be reached at the email address above.

Thank you for trusting Aurora Visuals Studio with your personal information. We are committed to protecting your privacy and providing you with exceptional video production services in Denver, Colorado.