Accessibility Statement

Accessibility Features

We have implemented the following features to enhance the accessibility of our website:

• Semantic HTML: We use semantic HTML elements to structure our content, providing clear meaning and context for screen readers and other assistive technologies. This includes proper use of headings (h1 to h6), lists (ul and ol), and landmarks (header, nav, main, footer, aside).
• Alternative Text for Images: All images have descriptive alternative text (alt attribute) that accurately conveys the content and function of the image. This ensures that users who are unable to see the images can still understand their purpose.
• Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users who cannot use a mouse to access all content and functionality. We have ensured that the focus order is logical and intuitive.
• Color Contrast: We have carefully selected color combinations that provide sufficient contrast between text and background, meeting WCAG 2.1 AA requirements. This helps users with low vision or color blindness to read the content more easily.
• Resizable Text: Users can easily resize the text on our website without losing content or functionality. We have used relative units (e.g., em, rem, percentage) for text sizing to ensure that text scales appropriately.
• Clear and Consistent Navigation: Our website has a clear and consistent navigation structure, making it easy for users to find what they are looking for. We have used menus and breadcrumbs to provide clear pathways through the site.
• Forms Accessibility: All form fields have labels associated with them, and we provide clear instructions and error messages to help users complete forms successfully. We use ARIA attributes to enhance the accessibility of form elements.
• Video Accessibility: We provide captions and transcripts for all video content, making it accessible to users who are deaf or hard of hearing. We also ensure that videos do not rely solely on visual cues to convey important information.
• ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to provide additional information to assistive technologies, such as screen readers. This helps users with disabilities to better understand and interact with our website.
• Responsive Design: Our website is designed to be responsive, adapting to different screen sizes and devices. This ensures that users can access our content on desktops, laptops, tablets, and smartphones.
• Dark Mode Support: We offer a dark mode option, which can improve readability for users who are sensitive to bright light or have visual impairments.

We continuously monitor our website and conduct regular accessibility audits to identify and address any accessibility issues. We are committed to making ongoing improvements to ensure that our website remains accessible to all users.

Third-Party Content

Please be aware that our website may contain links to third-party websites or content. Prime Locations is not responsible for the accessibility of third-party content, and we encourage users to review the accessibility statements of any third-party websites they visit.

Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

• Email: accessibility@primelocations.com
• Phone: (555) 123-4567
• Mailing Address:
  Accessibility Team
  Prime Locations
  420 Film Row
  Los Angeles, CA 90017
  USA

We will make every effort to respond to your feedback in a timely manner and to address any accessibility issues as quickly as possible. Our dedicated accessibility team, led by Anya Sharma, is committed to ensuring that our website meets the needs of all users. Anya has over 10 years of experience in web development and accessibility best practices, holding certifications in WCAG and ARIA implementation. She can be directly reached at anya.sharma@primelocations.com. We also offer alternative formats for content, such as large print or audio versions. Please contact us to request alternative formats.

Formal Complaints

If, after contacting us, you feel that your concerns have not been adequately addressed, you have the right to file a formal complaint with our organization. Please send your complaint in writing to the mailing address listed above, addressing it to the attention of the Legal Department. Include a detailed description of the accessibility issue, the specific URL where the issue occurs, and any steps you have already taken to resolve the issue. We are committed to thoroughly investigating all complaints and taking appropriate action to ensure that our website is accessible to all users. Our General Counsel, Mr. Robert Evans, oversees accessibility-related legal compliance and can be contacted through the Legal Department to escalate any concerns.

Assistance with Booking

Our team is ready to assist with any booking needs, regardless of accessibility limitations. For customers who may have difficulty navigating our online location catalog, we offer dedicated support. Please call us or email to schedule a personal consultation with one of our Location Specialists. We can guide you through our collection by phone or video call, carefully explaining each offering to ensure you feel confident about your selection and booking.

Our offices are compliant with the ADA, featuring wheelchair-accessible entrances, ramps, elevators, and restrooms. We provide assistive listening devices for conferences. Additionally, any service animal is welcome on our premises.

Enforcement Procedure

Prime Locations has implemented a policy and procedure to monitor and maintain the accessibility of our website and digital content in an effort to ensure compliance with WCAG 2.1 AA guidelines, and relevant requirements within the Americans with Disabilities Act (ADA), and relevant state and local regulations. Accessibility is reviewed, evaluated and monitored on an ongoing basis via internal testing, external third-party evaluations, and through any user feedback. Any barriers to accessibility are immediately addressed and remedied.

We also pledge to conduct regular training for our content creators and developers, teaching them about best practices in web accessibility, and how to ensure they are building an inclusive environment for all users.